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Biometric Screening

A New Way to Assess Your Health

This year, Portico is offering a more objective way to assess your physical health. A biometric screening gives you the facts about your health strengths and risks, so that you can discuss potential concerns with your doctor and make the right choices for you. Submit basic physical measurements (height, weight, blood pressure, waist circumference) and a blood sample, and in return, you’ll receive detailed results in a personalized booklet. Visit one of 2,200 Quest Patient Service Centers for your screening (by Nov. 30), or have your doctor gather your information and submit a form to Quest (by Nov. 15).

What Is a Biometric Screening?

A biometric screening is an appointment with a health care professional who collects your physical measurements and a blood sample. Your measurements are analyzed by Quest and reported back to you confidentially, both online and in a personalized MyGuide to Health booklet mailed to you. Results include:

  • Blood pressure
  • Waist circumference
  • Body mass index based on height and weight
  • Blood glucose and hemoglobin A1c
  • Cholesterol
  • Triglycerides

Where Do I Go for a Biometric Screening?

We encourage you to visit a Quest Patient Service Center if you have access to one. Quest operates more than 2,200 locations across the country, in sites varying from hospitals to grocery stores. We estimate that two-thirds of ELCA-Primary members live within 20 miles of a Quest location. If you’re unable to visit a Quest location, your primary doctor can perform your screening and submit a form to Quest.

How Do I Complete a Biometric Screening?

  1. Find your nearest Quest Patient Service Center.
    • Follow the link to Quest on the Live Well Challenge page.
    • The first time you visit, register by verifying your information and accepting the terms and conditions.
    • Select Get Started, and then Participate Now.
    • Select Schedule a Screening at a Quest Patient Service Center.
    • Review the available locations, or search a different ZIP code if you’d like.
  2. Schedule an appointment.
    • If you have access to a Quest Patient Service Center, schedule an appointment prior to Nov. 30.
    • If there is no Quest location nearby, use your browser back button to download and print a Physician Form. Then contact your doctor’s office to schedule a routine physical exam and blood test prior to Nov. 15.
  3. Have your measurements taken.
    • For the most accurate results, do not eat or drink anything except water for 9 – 12 hours prior to your appointment. Continue taking medication as directed and be sure to drink plenty of water.
    • Bring your driver's license for identification.
    • Wear loose-fitting sleeves.
    • If you are visiting your doctor’s office instead of a Quest location, be sure to sign and bring the Physician Form. Ask your doctor to complete and fax the form to Quest at 844.560.5221 by Nov. 15. If your doctor returns the completed form to you, you can go to the Quest website and upload it directly by Nov. 15.
  4. Review your results. After your appointment at a Quest location or your Physician Form is submitted, you will receive:
    • An email in approximately 10 days, notifying you that your results are available on the Quest website.
    • A personalized MyGuide to Health booklet mailed to you within approximately three weeks.
    • Wellness dollars credited your account in two to three weeks.
  5. Discuss what you learn with your doctor. Your MyGuide to Health booklet includes a summary page and suggested questions to ask at your next appointment.

Who Is Quest Diagnostics?

Portico has chosen Quest Diagnostics Health & Wellness to conduct biometric screenings for our plan members and spouses with ELCA-Primary health benefits. Quest laboratories annually serve one in three adult Americans and half the physicians and hospitals in the United States. For questions related to a biometric screening appointment, the Physician Form, or your results, contact Quest at 855.623.9355. For other questions about the Live Well Challenge or wellness dollars, contact the Portico Customer Care Center at 800.352.2876.

Are My Results Confidential?

Yes. Portico and Quest understand your privacy is very important, and we’ve taken steps to ensure confidentiality. All information obtained from your biometric screening is Protected Health Information (PHI) and secured in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Quest will share individual results with you — not with Portico, your employer, or synod office. Portico will be notified when you complete a biometric screening in order to credit wellness dollars, and will receive aggregate results from all participants to help us better understand and serve the needs of the ELCA community.

Does This Replace the Need for a Routine Physical Exam?

No. In fact, a biometric screening can enhance the value of a routine exam. If you have access, we encourage you to complete your biometric screening at a Quest Patient Service Center prior to your next routine exam, so that you can discuss your results with your doctor. Using a Quest location instead of your doctor’s office can also save money for the ELCA Health Plan. Because blood is taken from your arm rather than your finger, most doctors will accept your biometric screening as “chartable results” and should not require you to repeat the same lab work.

What If I Already Had a Blood Test at My Routine Physical Exam?

If your appointment was on or after Dec. 1, 2017, you do not need to complete another biometric screening. You can receive a personalized MyGuide to Health booklet from Quest and $200 wellness dollars by submitting the required information to Quest using the Physician Form.

  1. Print a Physician Form.
    • Follow the link to Quest on the Live Well Challenge page.
    • The first time you visit, register by verifying your information and accepting the terms and conditions.
    • Select Get Started, and then Participate Now.
    • Select the option to download a Physician Form, and print it.
  2. Have your doctor complete and submit the form to Quest by Nov. 15.
    • Sign the Physician Form.
    • Ask your doctor to complete and fax the form to Quest at 844.560.5221 by Nov. 15.
    • If your doctor returns the completed form to you, you can go to the Quest website and upload it directly by Nov. 15.
  3. Review your results. After your Physician Form is submitted, you will receive:
    • An email in approximately 10 days, notifying you that your results are available on the Quest website.
    • A personalized MyGuide to Health booklet mailed to you within approximately three weeks.
    • Wellness dollars credited your account in two to three weeks.

How Is a Biometric Screening Different Than an Online Health Assessment?

A biometric screening collects your physical measurements and blood sample, whereas an online health assessment collects self-reported information. The objective results provided by a biometric screening can shine a light on strengths and risks you may not have known about, and help you take meaningful steps to strengthen your health.

With this year’s biometric screening, you will: In the past, with an online health assessment, you:
  • Visit a Quest Patient Service Center or your primary doctor’s office
  • Have your body measured and blood tested
  • Find out your current numbers (blood pressure, body mass index, cholesterol, and blood glucose)
  • Receive detailed results, both online and in a confidential report mailed to you
  • Sat down at a computer
  • Answered an online questionnaire
  • Estimated or entered your recent numbers (blood pressure, body mass index, cholesterol, and blood glucose)
  • Received summary results online

How Much Does a Biometric Screening Cost?

There is no out-of-pocket cost to visit a Quest Patient Service Center. If you do not have access to a Quest location and your primary doctor performs your screening, the doctor’s office may charge you a small fee to complete the Physician Form.

This information should not be considered or used as a substitute for professional health care advice. By providing this information, Portico Benefit Services is not providing any medical advice, diagnosis, or treatment. Each individual is responsible for his or her own health and medical treatment decisions. You should talk with your doctor to determine the lifestyle changes and health care treatment options appropriate for you.